Setting up a CSIRT is definitely an important and challenging task, but it's great that you're taking the steps to enhance your organization's security capabilities. Here's how you might think about structuring the team and roles based on what I've seen and experienced:
Key Positions/Roles:
- Incident Response Lead: Responsible for coordinating the entire response process and ensuring all protocols are followed.
- Security Analyst: Focuses on monitoring, detecting, and evaluating security events. They often work closely with security tools and logs.
- Threat Hunter: A proactive role focused on searching for undetected threats and patterns that other security solutions may miss.
- Digital Forensic Investigator: Handles the technical investigation to understand how breaches occurred and what was impacted.
- Communication Liaison: Manages communications during incidents, ensuring accurate information is conveyed to relevant stakeholders and minimizing misinformation.
Reporting Lines and Communication:
- Direct reporting to senior executives like the CIO or CISO helps speed up decision-making.
- Regular briefings and detailed documentation of incidents can help track patterns and improve future responses.
- It's also wise to have a predefined incident communication plan that clarifies who needs to know what, and when.
Specialization vs. Cross-Training:
- While specialists can delve deep into specific issues, cross-training ensures that the team doesn’t get bottlenecked if a specific member is unavailable.
- Holding regular training sessions, including mock incident handling, can help ensure that all team members are ready to tackle various roles in a pinch.
Skill Sets and Experience:
- Look for a mix of technical skills in areas like cybersecurity, network defense, and risk management.
- Soft skills like critical thinking, communication, and problem-solving are also important, as incidents often require clear and calm communication under pressure.
- Certifications such as CISSP, GIAC, or SANS can also indicate a foundational level of knowledge and commitment to the field.
For scaling, you might consider adopting a phased approach where you initially have a few key roles and then expand based on the volume and complexity of incidents. Engaging with security communities like SANS or attending industry conferences can provide valuable insights and network opportunities. Also, keeping up with cybersecurity publications and resources, such as those from NIST or Cybersecurity and Infrastructure Security Agency (CISA), can be helpful.
As your organization grows, ensuring that the CSIRT evolves with regular reviews of strategy and procedures is crucial. Have you considered how you'll test the team's readiness, perhaps through red team/blue team exercises? This could be a good way to assess and refine your response capabilities.